About the Institute
General Policies
Contact Information
Insurance Policies
Financial Policies
Patient Forms
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General Policies
Office Hours
The office is open Monday through Friday, 8am to 5pm. (The office closes at 4pm on Fridays.) The switchboard is open from from 9am to Noon and 2pm to 5pm. The answering service will take messages when the switchboard is closed.
Prescriptions
Please have your pharmacy call us about all refill prescriptions. If your prescription will run out over the weekend, please have your pharmacy call our office on the preceding Thursday.
Prescriptions will not be filled after 5pm or on weekends, except in emergencies.
Test Results
Please call our office 3-4 days after the date of the test.
Billing Questions
All patient billing questions should be directed to our billing service at 310.557.0741.
Scheduling Appointments
Follow-up Appointments: If you are a non-surgical patient, and the doctor requests that you return for a follow-up visit, please be sure to make your return appointment prior to leaving our office or within a week following your original appointment. This will insure your appointment is at a time convenient for you.
Post-Operative Appointments: Surgical patients need to be seen at a time determined by the doctor. It is recommended that an appointment be made prior to being discharged from the hospital.
Patient Requests for Letters
All letters (i.e. for medical necessity, jury duty, disability status, return to work, etc.) will be completed within 3-5 business days from the date of request.
Patient Requests for Forms
All forms (i.e. disability, insurance, etc.) will be completed within 3-5 days from the date of receipt.
Note: All portions of the form requiring patient (employee) completion must be completed prior to forwarding the form to the doctor.
Patient Requests for Medical Records
We will need a signed authorization from the patient for release of medical records. We will accept faxed authorizations.
Patient Requests for X-Rays
A patient may sign out his or her X-rays. The patient is fully responsible for the safekeeping and return of the X-rays.
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